Is Immortality Desirable?

Is Immortality Desirable? Abstract In this paper I discuss whether immortality in the physical form is desirable. In accordance with the deprivation account I seek to defend the commonsense view that death is a bad thing for the individual but will argue that consistency and logic does not require me to believe that an immortal existence is to be desired. I defend Bernard Williams claim that with an immortal life we are doomed to an eternity of never ending repetition, boredom and indifference and that death is a necessary evil if we are to avoid a life devoid of freshness. I will also argue that death and the very limitation that its sets down gives life meaning. In support of Victor Fankl I will defend the claim that it is time pressure that shapes our lives. In developing my argument I will oppose the counter argument that it is death that makes life meaningless not meaningful. Is Immortality desirable? Is it simply a design fault that we age and die? Are we living in a culture of death whereby we die simply because we accept it as an inevitability? â€Å"All men are mortal† said Socrates, however, a lifetime spent on in-depth research has led pioneering scientists to deem aging not as an inevitable consequence of the human condition but as a preventative disease. Perhaps these scientists are far too optimistic in their search for a virtual fountain of youth, or is it simply the case that death – the end of the physical being, is accepted by the mind and embraced through reinforced teachings and observation. Whether you believe that a quest for immortality will or will never be achieved is irrelevant to the question at hand. The focus will be on whether immortality is desirable, assuming something can be desired yet impossible. Clarification of what I mean by immortality is essential; I will focus on what can be described as physical immortality- by this I mean that on e can live for eternity as a human physical being on earth (where everyone is immortal). In my interpretation, I will also assume that there is no get out clause, take for example one is offered an elixir of immortal life, once taken a person cannot change their mind opting for death- immortality is forever. My definition will also incorporate a block on aging; eternity will be lived through a perfectly healthy functioning body. Accidents will be possible but can be fixed with ease. Intentionally, I have painted a picture of immortality which may at first glance seem desirable, as one may be quick to argue that an immortal life where a person is forever aging to the point of an eternity of pain and discomfort and where accidents occurred and could not be fixed is simply not one to be desired. However, throughout this essay I will put forward the argument that those who believe immortality to be desirable have made an irrational choice, it would be a mistake to crave an immortal life and take the elixir of eternal existence. I will approach this issue by initially examining Nagels (1970) question of whether it is a terrible thing to go out of existence, I will agree and defend the deprivation account of the evil and badness of death claiming it is possible to do so while maintaining immor tality would be a bad thing. The idea that boredom will develop if there was no end to human life will be explored, assessing much of the support from Bernard Williams (1973) as well as opposing and tackling one of John Martin Fischers (1994) criticisms of the above view. The second argument that I will present (which overlaps with my first) will be based on the meaning of life, I will argue that death and the very limitations that it sets down gives life meaning and this will be explored by assessing the views of Victor Frankl (1957) as well as counterarguments by Robert Nozicks (1981). Firstly, to determine whether immortality is a good thing, I pose the question of whether death is a bad thing. Death is an ambiguous term so let me be clear of the definition it will take in my essay. I will take death to mean the end of the physical being, the cessation of life. I am aware that defining death in this way is problematic but let us assume for the sake of simplicity that this is correct. My concern at this point is whether death is a bad thing for the person who dies, referring to the state of non existence (at least in the physical form), not the process of dying. For many, a rational response in life is to fear death- after all, it is our most personal and valuable asset, but is it really, as Nagel stated, a terrible thing to go out of existence? There has been extensive philosophical discussion and disagreement regarding this matter, with philosophers such as Bernard Williams (1973), who argue death has its rightful place; a point to which I will later return, and there are those such as Thomas Nagel (1970) who speak of its badness. Lucretius, however, argue that something can only be good or bad for a person if that person exists at the time the event takes place and is experienced, if we take death to mean non-existence where non-existence is nothingness then death cannot be said to be good or bad as only something can be interpreted in this way. I, however, believe that death is bad, agreeing with Nagel in most parts but at the same time believe that immortality, never dying is also bad, this is not a contradiction. I disagree with the Lucretius argument for the very same reason Nagel rejected their reasoning, Nagel presents an example of an individual betrayed unknowingly behind his back, although the person never becomes aware of this, it seems fair to say that the betrayal was a bad thing for the person involved, in this way the Lucretius connection between badness and experience does not hold true (Nagel, 1970:76). It may be the case that something can be intrinsically bad, bad in itself or in its own right, for example, pain is avoided for its own sake. It may also be the case that something can be comparatively bad, bad by virtue of what youre not getting while this other thing is present. I take the latter point to be the case for the badness of death. It seems to me that something can be bad even if you dont exist, e xistence is not a requirement, in fact it is the very fact that you dont exist that makes death bad. The central bad about death, about non existence, is that it deprives you of the goods of life you might otherwise be getting, I couldnt fall in love, enjoy a sunset or master philosophy.From this, it should follow that life is good because if I wasnt dead I wouldnt be deprived; more of a good thing is always better than less of a good thing; therefore more life is better than less life; it should follow therefore that eternal life never dying is exceptionally good. However, the rules of logic and reason do not require somebody who accepts the deprivation account to believe that immortality is to be desired. Looking closely at the deprivation account, what it claims is that death is bad insofar as it deprives us of the good things we could have otherwise experienced, but we shouldnt assume that life is good or always good (maybe Nagel does or often seems to assume this) what if it turned out that what you would have hereafter would be in fact a life full of bad things. It would there fore be a bad thing that you would go through the rest of your life which in this case would be an eternity with negative experiences. I will now go on to explain that it is an inevitability that an eternal life will somewhere down the line cease to be good, transforming into an eternity of badness in which case still in accordance with the deprivation account death will no longer be bad. I agree that at first thought immortality may be tempting the argument that life is too short will no longer exist. Think of all the things you could get done, you could devout years to writing great philosophy, you could take pleasure in countless sunsets and sunrises, you could enjoy things endlessly having more time to see and achieve things that you would have otherwise not had time to. Here is my argument, too much of a good thing can become a bad thing, medicine for example is something which is instrumentally good, however, although it is good in small doses in that it cures a disease for example if I take more than the prescribed amount it becomes harmful to my body. In this same way extending human life by 50 or even a 100 years can be good but what if someone added a thousand, a million, an eternity to your life? Having done and seen everything you could possible have imagined everything will start to feel the same, having experienced love and the sunset millions of times t hey would no longer excite you. Eternity is a very long time, forever goes on forever and boredom will eventually set in leaving you existing as oppose to living. It seems that I am in agreement with Bernard Williams, in his essay â€Å"The Makropulos Case:Reflections on the Tedium of Immortality† (1973) who also argues that an eternal existence would be intolerable, claiming that as human beings it is inevitable that by our very nature we will get bored we would be doomed to never ending repetition and boredom, life would simply be devoid of interest or freshness. He supports his view by discussing a play by Karel Capek which tells of a woman named Elina Makropulos, who at the age of 42 was given an elixir of eternal life by her father. The play is set 300 years on and Elina is now aged 342, Williams states that â€Å"Her unending life has come to a state of boredom, indifference, and coldness. Everything is joyless: â€Å"in the end it is the same,† she says, â€Å"singing and silence.† She refuses to take the elixir again; she dies; and the formula is deliberately destroyed by a young woman among the protest of some older men† (Williams,1973:82). EM has lived her life at the age of 42 for 300 years and it seems that everything that could happen to a woman of 42 has already happened to her. John Martin Fischer in an article titled Why immortality is not so bad criticizes Williams argument; Fischer asserts that if there was a sufficiently diverse package of experiences we would not get bored (Fischer 1994). He acknowledges that there are those pleasures that would be self exhausting, those which we would not want to repeat more than once or a few times as we would inevitably get bored. His examples of these self exhausting pleasures include pleasures that are disappointing which one would not want to repeat for that very reason and those non-disappointing pleasures which you do to fulfil a goal to prove something to yourself, for example, to overcome your phobia of heights you climb Mount Whitney but this is an experience you do not want to repeat. He acknowledges that there are those pleasures that are self exhausting but ther e are many repeatable pleasures that we would never get bored of like listening to beautiful music or seeing great art and we would therefore never fall victim to Williams boredom account. I disagree with Fischer, firstly it seems to me his examples of self exhausting pleasures present a distorted view of what pleasure really is. I agree that disappointing pleasures may appear to be pleasurable before the act but after we experience the disappointment they cease to fall into this category. It appears that these disappointing pleasures are not pleasures at all and should not fall into the category of self exhausting pleasures. It is a similar case for his example of non disappointing self exhausting pleasures like climbing a mountain to overcome a phobia, climbing this mountain is not done for sheer pleasure, we may experience pride and we may experience some pleasure from this pride but the very act is done reluctantly and is not pleasurable within itself. To claim that he partly agrees with Williams that there are those pleasure that are self exhausting is somewhat misleading what he presents in the above case are not pleasures at all. What Williams said, is to think of the most perfect immortality that you can imagine and imagine doing this forever, the above so called pleasures do not fall into this; it seems obvious they would not want to be repeated. Fischer also goes on to explain a second category of pleasures which he called repeatable pleasures which include listening to music and enjoying art, Fischer believed that if these pleasures were appropriately distributed (not too closely to each other ) they could be repeated countless times. I disagree; although in this case they could be classed as pleasure, it seems we would still inevitably get bored maybe not after 100 or even two hundred years but somewhere down the line of a never ending life we would get bored. I can only enjoy a piece of music a limited number of times before it no longer brings me pleasure. However at this point an objection may arise; some may argue that human potential is endless reducing the likelihood of boredom. There are millions of songs to be heard and millions more that will emerge, there is a countless number of things that can be enjoyed that will never run out so you are not doomed to be repeating the same things over and over, and maybe when things start to get tedious new things will be invented to occupy our minds. The response to this is that having heard a thousand, a million, two million, songs they will all eventually take the same shape, nothing new can be invented that would be so drastically different from all previous inventions. Another point to be made is that Elina Makropulos maintains the same character throughout her life changing only to adapt to her surroundings it could therefore be suggested that the boredom she experienced was a result of her unchanging character not the fact that she lived for such a long period of time. Williams addresses this throughout his article, he argues that as human beings we aim to be, and usually succeed, in becoming a certain type of person, we develop a certain set of interests, a certain way of acting and we become settled as that type of person. His thought is that those who can avoid boredom and continue to find things interesting are not sufficiently mature there seems to be something wrong with them as such immortality is not a life for a hu man being (Williams 1973) . Let us now introduce a way boredom can be avoided in accordance with his argument, a possibility Williams considers is rejuvenation; by this he means you remain a human being in that you maintain the same body but every so often you are rejuvenated, a certain part of your history disappears and is replaced by a new start. Although this seems to deal with the boredom issue Williams does questions whether this is in fact you? Every time I am rejuvenated I have no recollection of my prior self and build a whole new character based on different memories and experiences. It seems wrong to say that I am the same person after being rejuvenated for the hundredth time as I was prior to my first rejuvenation (Williams,1973:92). Even if we are persuaded that you are the same person Williams would argue that it is not giving you anything that you could be interested in, the absence of a continuity of consciousness is a serious problem. Even if it is not death it is as bad as death to be rejuvenated in this way. Another possibility to consider is the gradual deterioration of memory where we forget things as time goes on for example every 200 years. However I believe this raises the same question as above are we really the same person if we live in a 200 year envelope? Williams concludes that death is a necessary e vil; we should hope to die if we are to avoid the alternative of immortality. My second argument to why immortality is not desirable is based on the meaning of life. I believe that death and the very limitations that it sets down gives life meaning. My second argument overlaps with my first but what I wish to specifically argue here is that it is the very fact that we are here for what is comparatively a short time that makes our lives meaningful, in the way we act and behave, this is the idea that it is time pressure that shapes our lives. It is irrelevant whether one believes or does not believe in god or any form of creator or greater being, they will still find life meaningless without death, even if you merely carry on living out of the fear of dying. I believe that all good things have to have a beginning, middle and an end and each is necessary and is enjoyed accordingly. Victor Frankl argues that death itself is what makes life meaningful, his reasoning is as follows: â€Å"What would our lives be like if they were not finite in time, but infinite? If we were immortal, we would legitimately postpone every action forever. It would be of no consequence whether or not we did a thing now; every act might just as well be done tomorrow or the day after or a year from now or ten years hence. But in the face of death as absolute finis to our future boundary to our possibilities, we are under the imperative of utilizing our lifetimes to utmost, not letting the singular opportunities- whose finite sum constitutes the whole of life-pass by unused† (Frankl,1957:73). Nozick , however, has a problem with this argument, in his book â€Å"Philosophical explanation† he wonders whether death in fact makes life meaningless not meaningful, he argues that â€Å"Frankl assumes our only desire is to have done certain things, to put certain things somewhere on our record†¦Ã¢â‚¬ ¦.However, we may desire to do things; our desire need not be merely to have done them. Moreover, if we had an infinite life, we might view it as a whole, as something to organize, shape and do something with† (Nozick,1981:579-580) I disagree, firstly it was not assumed by Frankl that we merely do things to put them on record, what was being said is that we have a limited amount of time to do things but we do not merely do them just to tick a box but to grow and evolve as human beings because pursuing our goals enriches our lives. It is the very fact that we have a finite time that motivates us to make those decisions and do those things that enhance our lives, which would only be forever delayed with an infinite existence. For example why should I go to school if I dont like it? The simple answer is to learn to acquire skills that would help me to achieve and make something of my self before I die and cease to exist. If I was immortal, learning trigonometry would seem less attractive than watching TV or playing computer games all day. I get more pleasure from such things (in the short term at least) and watching TV is certainly easier than studying and Ill get round to learning trigonometry sometime.Time press ure is what makes us set goals, with an immortal life tasks would forever be extended and a consequence would emerge whereby we would be less likely to do things of value, we would become a stagnant society where simple pleasures rule. Even if we are partly motivated by the desire to do things not only to have done things they would still be postponed and contrary to what Nozick claims this would matter as the desire alone to do things does not make ones life meaningful it may contribute to some poor will to carry on living (to do that specific thing) but will not give satisfaction to ones life. Nozick also questions whether death in fact makes life meaningless? Many argue that death renders life futile because we will all eventually die and so there is no point in developing character or studying calculus if our progress is ultimately going to be permanently interrupted and it will all go to waste. It seems to me that to argue that death makes life meaningless is to argue that something can only be meaningful if it lasts forever. The truth is that many things we value and find worthwhile do not last forever. I affirm that most if not all actions other than pleasures within themselves are predominantly motivated by the desire to get things done and enrich our lives from them before we die. Death is a deadline, a necessary evil; we know every day that passes we will never get back and this gives meaning and shapes how we live and thus an immortal life is not one to be desired. So far a strong argument has been provided for the undesirability of an immortal life but is there any situation in which immortality can be desired? In setting out what I meant by immortality I disallowed a get out clause, let us now suppose you would be able to live as long as you wanted and when you eventually had enough it would be possible to take your own life, is the elixir of eternal existence now more attractive? Surely it is, however, this is not all together straight forward. Take for example a mortal who chooses to commit suicide, in taking their own life he/she is giving up for example another 30 years, however, in the case of an immortal he/she is giving up what is essentially an eternity. They may be unhappy now but they could not possibly know that this would be the case in a million or a billion years time, choosing to take an immortal life is of greater consequence. In allowing a get out clause we would also become a very unadventurous and risk- averse society, who would take the risk of bungee jumping, paragliding and so forth if what they are risking is an infinite lifespan? Although this may seem a more attractive model of immortality it is complicated and can it really be called immortality if we allow this get out clause? It seems to me the very fact that we would choose this model supports my argument, that immortality would cease to be good and we would all sooner or later opt to take our own lives. In conclusion immortality in the physical human sense is never a good thing. It should not be desired; whatever perfect life you imagine to want to experience forever it will soon become tedious and boredom will eventually set in. Death is therefore necessary, even in accordance with the deprivation account, as further existence would become a bad thing sooner or later and it will no longer be the case whereby death deprives you of the good things life has to offer but where death provides an end to all that is bad with an eternal existence. It is also the inevitability of death that gives life reason and shape, the very fact that we have a limited lifespan motivates people through a sense of urgency to spend their time doing those things that contribute meaning and enrich their lives which would forever be delayed with inevitable consequences with an immortal life. Without death there would be no such thing as sacrifice, putting a lifes work into something, heroism and courage, we w ould lack appreciation for our existence, life would not be as serious or meaningful. I believe there to be an artistic necessity about dying- in the same way a picture has a frame, one cannot imagine an infinite painting, or a play has a shape and a final curtain, one cant imagine a play going on forever. Why grope for some mysterious realm for which we are not properly equipped to function in? Although I have argued that immortality is bad, this is not to say that it is a good thing that we die when we do, in accordance with all above arguments one can still think that we die too soon. Bibliography Fischer, M. (1994). Why Immortality is Not So Bad. International Journal of Philosophical Studies. 2, 257-270. Frankl, V (1957). The Doctor and the Soul. Alfred Knopf. New York Nagel, T (1970). Death. Nous. 4, 73-80 Nozick, R (1981). Philosophical Explanations. Oxford.  Clarendon Press Williams, B (1973). Problems of the Self: Philosophical Papers 1956-1972. New York: Cambridge University Press.

Vietnam War vs. Great Society Essay -- Vietnam War Essays

Vietnam War vs. Great Society Anonymous: "[Johnson] had miscalculated: Even the richest and most powerful nation in the world could not do it all" (qtd. in Turbulent Years: The 60s 36). Lyndon Baines Johnson is a president torn to pieces by war. He glows in the passage of bills benefiting American society. He is someone who has suffered through an entire generation of rebellious teens. What impact did LBJ's foreign policies concerning Vietnam War have on American society? The Vietnam War really isn't a war. Congress never declared war and thus, it is constitutionally considered police action. The United States can have troops in an area for ninety days, but how ninety days became twelve long, bloody years is beyond my knowledge. The war actually started in 1959, but U.S. involvement did not start until 1961. We withdrew from Vietnam in 1973, and it raged on for another two years. This was Vietnam's civil war, where 58,000 Americans lost their lives and Vietnam was lost to the Communists. If it hadn't been for the French-Indochina War, America might not have been so deeply involved in Vietnam. The area of Indochina, present-day Vietnam, Cambodia, and Laos, was taken away from France during the Second World War and afterwards, they tried to get it back. France lured the U.S. into paying 80% of the costs used to fight Ho Chi Minh and Communist North Vietnam by the end of the French-Indochina War. As author Gini Holland put it, "This [paying the costs] committed the United States financially, although not yet militarily, to the region" (qtd. in Holland 41). So, when Vietnam was into their civil war, the U.S. felt the need to help South Vietnam. In addition to fighting Communism, the American soldiers faced the very devoted and very martial Vietcong, the pro-Communist guerilla force of South Vietnam. Look what a little help to a friend can do to you. "It was in Southeast Asia that [Johnson] ran into his greatest difficulties" (qtd. in Encarta "Johnson, Lyndon Baines"). He finished John F. Kennedy's term starting in 1963 and completed another term, ending his presidency in 1969. As many of us are, he was reluctant to get fully involved in the war. After ordering air strikes against North Vietnam in retaliation for U.S. ships being attacked by torpedoes, he stated, "We will seek no wider war" (qtd. in Hargrove 69). Even though he did not want war, his ... ...ghtfully, "We move step-by-step- often painfully†¦-along the path toward American freedom" (Schuman 73). Bibliography: Califano, Joseph A., Jr. The Triumph and Tragedy of Lyndon Johnson. New York: Simon Schuster, 1991 Dallek, Robert. Flawed Giant. New York: Oxford University Press, 1998 Frazier, Thomas R., ed. Voices of America. Boston: Houghton Mifflin Company, 1985 Hargrove, Jim. Lyndon B. Johnson. Chicago: Children's Press, 1987 "History Channel." [Online] Available http://www.historychannel.com/, April 15, 2000 Holland, Gini. The 1960s. San Diego: Lucent Books, Inc., 1999 "Lyndon B. Johnson." [Online] Available http://www.whitehouse.gov/, April 20, 2000 Microsoft Encarta Encyclopedia 99. Computer Software. Microsoft Corporation, 1993-1998. Ver. 8.29.00.0912 Windows 98, CD Monk, Linda R., ed. Ordinary Americans. USA: Close Up Foundation, 1994 Rubel, David. Scholastic Encyclopedia of the Presidents. New York: Scholastic, Inc., 1997 Schuman, Michael A. Lyndon B. Johnson. Springfield: Enslow Publishers, Inc., 1998 The Annals of America: Vol. 18. Chicago: Encyclopaedia Britannica, Inc., 1976 Turbulent Years: The 60s. USA: Time Life Inc., 1998

A good film just like a good book Essay

After I click the pause, the screen froze and there is a sentence remain on the screen, ‘Oh, this land was made for you and me. ‘ There is a feeling from my heart which I can not explain with words, this felling contains angry, disappointed, sadness, but the most is the powerlessness to face the reality of the food industry. This kind of feeling happens once before, after I watched ‘ The Cove’, feel anxious to do something and want to help, however, where to start and how? The first thought is to stop buying food from those company, thysoon, motannio, but what else can we buy, there are some, but not enough. But after a second thought, what will happen if we stop buying those food, the company will die together with millions of people will loose their job. But we know clearly that stop buying food from this kind of big and powerful company is impossible, there must be other way out. sometimes people are small, too weak to struggling for such a big problem, so the only way out is to rely on the organization which born for the people but people sometimes do not like and trust, the government. Organic food The film is just on of the most useful way to speak to the people and make them aware of the what actually our word is. But just like the film, we can not touch, smell and taste, only sound and scene may won’t leave the feeling too long. people who are actually doing something which like the mum in the film is because they are victims, people who are not doing things is because they have no chance to see the damage or in another way, they haven’t experience the nightmare. A good film just like a good book, they make people think and reflect their thoughts in the normal lives , it is successful even we just hesitate when we choose food in publix. People always think that they are small, however, water drops can wear away a sone, we can not just let the thought go over our head, we should catch it and pull it out, then actually do things which can really help, help ourself and also help others.

Growing Threat of Computer Crimes - 3247 Words

Running head: THE GROWING THREAT OF COMPUTER CRIME The Growing Threat of Computer Crime Diana Ritter Baker College of Cadillac May 9, 2001 Abstract Computers have been used for most kinds of crime, including fraud, theft, larceny, embezzlement, burglary, sabotage, espionage, murder, and forgery, since the first cases were reported in 1958. One study of 1,500 computer crimes established that most of them were committed by trusted computer users within businesses; persons with the requisite skills, knowledge, access, and resources. With the arrival of personal computers to manipulate information and access computers by telephone, increasing numbers of crimes--electronic trespassing, copyrighted-information piracy, vandalism--have been†¦show more content†¦Convicted computer hacker, John Lee, a founder of the infamous â€Å"Master’s of Deception† hacker group stated that he could change credit card records and bank balances, get free limousines, airplane tickets, and hotel rooms (without anyone being billed), change utility and rent rates, distribute computer software programs free to all over the internet, and easily obtain insider trading information. Imagine†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦this is just one person. Think of all the hundreds of â€Å"hackers† that are out there. Computer stalking. One type of computer criminal rapidly emerging is the â€Å"cyber stalker†. One such stalker, the pedophile, surfs the net looking to build relationships with young boys or girls and then sets out to meet them in person to pursue his/her sexual intensions. This type of activity also leads to sellers of child pornography over the internet. Virtual crimes. Stock and bond fraud is already appearing on the internet. Stocks and bonds that appear on the market are actively traded (for a short period of time) and then disappear. These stocks and bonds are nonexistent-only the electronic impulses are read. One must note, however, no matter how clever th e hacker, the most serious security threat in most enterprises is password theft. Password stealing is the â€Å"holy grail† of hacking. Once a username/password combination has been found, the hacker has free rein to exploit that user account. 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Essay on Tesco Csr Responsibilities - 2160 Words

Part One: Identify the three most important CSR issues that the company faces and explain why each is relevant for the firm. In order to identify these issues, you should read not only corporate reports and the company’s website, but also media reports and any research papers that offer commentary on both the company’s activities and its significant social and environmental impacts. Part Two: Critically evaluate the nature and degree of the company’s responsibilities in relation to each issue. To do so, arguments should explicitly draw upon the theories outlined in class – e.g. the various ethical theories, institutional and stakeholder theories. For each issue, you may draw upon a variety of theories – i.e. present a†¦show more content†¦This accumulation of undeveloped sites if developed, â€Å"could raise Tescos market share from around 30% at the moment to a competition-stifling 45%.† (Anon 2007) The 1000+ Tesco Expresses and numerous suburban Superstores popping up throughout the nation not only drive up land prices for local retailers and create ghost towns but also give a degree of monopolistic power. An economic NEF report reveals that over the past twenty years local shops including butchers and greengrocers â€Å"have been going out of business in the UK at the rate of 50 a week† suggesting that Tesco Express stores have help to cause a drop in business of 30-40% from independent retailers (Oram et al 2003). This has resulted in many planning objections from local residents forcing Tesco to become involved in costly public enquiries and planning appeals. With many taking a sinister view of these land banks, future growth in the UK may well be stifled highlighting the relevance for Tesco in appeasing locals and governments especially in light of past Competition Commission investigations. 2._________________________________ i) Honest disclosure of source and quality of food Tesco accepts fault for this issue in that they were negligent in choosing suppliers (Tesco 2013) and by offering public apologies online and in the media, suggests recognition of their responsibility to society. Tesco have an enormous level of selling power with consumers having little or no say in foodShow MoreRelatedThe Researcher Will Use A Wide Range Of Secondary Research1294 Words   |  6 Pagesof definitions of Corporate Social Responsibility (CSR). According to Business for Social Responsibility, ‘CSR is defined as achieving commercial success in ways that honor values and respect people, communities and the natural environment.’ Alternatively, CSR has been described as ‘an action by a firm, which the firm chooses to take, that substantially affects an identifiable social stakeholder’s welfare.’ Osie-Kwame, S (July 2015). Corporate Social Responsibility refers to business practices involvingRead MoreThe Role Of Corporate Social Responsibility On Csr1666 Words   |  7 Pagesenvironmental responsibility have been greatly increasing.According to Girod and Michael (2003,cited in Jones etal,2007 ) CSR is ‘a key tool to create, develop and sustain differentiated brand names. The importance and eminence of Corporate Social Responsibility (CSR) across the business world started to increase during 1998-2007. Role conflicts often arise when competing demands like business goals and social goals are in question. The increase in the sense of social responsibility,stakeholder pressuresRead MoreTesco and The Horsemeat Scandal1413 Words   |  6 PagesIntroduction This essay attempts to critically evaluate Tesco with regards to the Horsemeat Scandal. The aim is to critically asses this event through the application of theories and readings. A brief background on how the scandal arose will be provided. Key question that must be asked are did Tesco misbehave at all? And if they did, how could they have been able to justify their actions to themselves? According to Cooper and Owen (2007) accountability is a somewhat unclear term. This is not becauseRead MoreCorporate Social Responsibility : Csr1292 Words   |  6 PagesSocial Responsibility (CSR) has become imperative on business convention nowadays. CSR can be defined as the way that firms manage the business processes to generate a positive influence on society (Baker, 2004). The term CSR was appeared in the 1950s, but until 1989, Ben and Jerry’s was the first company which truly publish a social responsibility report (Coles, 2012). In recent years, numerous organizations evaluate firms on their CSR performance since the society is concerned about the CSR rankingRead MoreCritical Evaluate the Effects of Corporate Social Responsibility Activities on Financial Performance in Uk Retailing Industry?2378 Words   |  10 Pagescorporate social responsibility activities on financial performance in UK retailing industry? Contents: Introduction 3 Corporate social responsibility UK supermarkets 5 CSR behavior of UK supermarkets 5 - Environment 5 - Community 6 - Marketplace 6 - Workplace 7 The effect of CSR investment on financial performance of major supermarkets in UK 7 ï ¼ Explanations of figure 1-3 8 Case study: The effect of corporate social responsibility on financialRead MoreCorporate Social Responsibility ( Csr ) Is Becoming An Ever Increasing Part Of Business Strategy1966 Words   |  8 PagesCorporate Social Responsibility(CSR) is becoming an ever increasing part of business strategy. CSR is an ethical decision made by organisations which looks to make a positive impact on society, to the economy and the environment. This essay will look at TESCO s use of CSR and assess whether they use it genuinely for the improvement of society or uses it as another means to increase profitability. I will be looking at three of Tesco s KPI s; relation with supplier, retention of customers and colleaguesRead MoreTesco Strategic Options948 Words   |  4 PagesTesco Strategic Options Expansion Tesco has already established in UK, Europe, Asia and USA and has 6531 stores globally. Tesco continues to open into further new markets in order to increase its market share and market growth. Diversification This is a most risky strategy as organisation enters into new market where it has no information available or less experience. The risk could be failure of acceptance of products by consumers not making enough sales. Tesco has diversified its marketRead MoreEvaluate the Relative Importance of Corporate Social Responsibility Relative to Other Corporate Objective947 Words   |  4 PagesQ2) â€Å"Evaluate the relative importance of corporate social responsibility relative to other corporate objective† (40 Marks) Corporate social responsibility (CSR) is a firm’s decision to accept responsibility for its social, environmental and ethical actions. A firm’s decisions whether to adopt and rank importance to CSR should be due to a variety of reasons, like the financial stability of the company aswell as the culture of the organisation. But one definitive factor would be a firm’s corporateRead MoreThe Organization Of Choice For Research : Tesco Plc2262 Words   |  10 PagesCRITICAL EVALUATION OF CSR WITH RESPECT TO TESCO PLC The organization of choice for research: Tesco PLC. REFLECTIVE LEARNING REPORT Let’s start with a detailed examination of the title itself: Corporate Social Responsibility â€Å"CSR†. The name pertains to the responsibility corporations carry towards the society due to their unique position of prominence in the daily lives of common man. Corporations are formed with a feature that characterizes their very foundations which is people’s stake in theRead MoreHe Corporate Social Responsibility : Tesco Study Case3615 Words   |  15 PagesCorporate Social Responsibility CRS in terms of marketing strategy and competitive advantage. Propose: This present paper tries to enhance the different views about CSR, in the global vision of all the stakeholders, in the particular context of retailing. We will treat the interest for a company to deal with responsible actions and activities, and the main breaks found by certain authors. The subject is treated in relation with marketing strategies and tries to persuade the readers that CSR is a good

English Final - 1503 Words

Kaitlyn Simpson W0436017 Dr. Gibson English 231-04 Archaic Lore in â€Å"The Horse Dealer’s Daughter† and â€Å"The Dead† Intro: Id texts and subject. Thesis: D.H. Lawerence and James Joyce use archaic lore in their stories â€Å"The Horse Dealers Daughter†, and â€Å"The Dead†. Storytakes place in English midlands, four sibling late 20’s sittng around family home. -- D. H. Lawrence’s stories have the sense that they’re ritualistic; his rough home life. He had a God awful dysfunctional family. His mom and dad were polar opposites which caused them to Fight battle through the kids. In early 20’s he got ill, and diagnosis 100 years ago tuberculosis. It was incurable then. . He knew he was dying therefore he decided he wouldn’t waste what he had. He†¦show more content†¦He restores her to health. She looks into his face and really see’s him, Dr Ferguson. This is when Lawrence lets the audience know that the Dr. felt like her power, or chakra, was going in him and vice versa. He was feeling an energy. He didn’t have the power to leave her and the story states that its like she had some of his power in her hands. She asks does this mean you love me. Her ying is activating his yang.)(pp.2595- 2600) Another archetypal symbol is baptism, and clothing which was defined as your identity or new identity. An example of this is when Lawrence states the doctor goes upstairs looking for clothing. He put some blue collar working man clothes on which is symbolic for becoming a man. She changes into some elegant black dress and is looking beautiful. These both symbolizes a new identity. Almost as if they had saved each other. One of Lawrence’s favorite myths is that of Persephone, Demeter, and Dis. In some of Lawrence’s stories involving this famous Greek myth, the main characters reflect, or even channel the characters and events from the ancient myth itself, frequently giving the story a strange dark depth and a ritualistic feel—as if the modern characters themselves are unconsciously playing out ancient archetypes within their own psyches. Persephone is daughter of Demeter (god of agriculture) Oone day she is gathering flowers. Pluto (underworld) abducts her, keeping her from her mother. Her mother thenShow MoreRelatedEnglish 1101 Final Exam1464 Words   |  6 Pagesï » ¿English 1101 Final Exam DUE FRIDAY AUGUST 9, 2013 PLEASE SUBMIT AS A .doc, .docx, or .rtf file. 200 points. Directions:   Answer  each question  in a paragraph—be sure to give specific details and examples.   Remember that each of these questions has multiple parts to it.   You must type your responses out and hand it to me by the end of our class period. Length:   By the time you answer each question, you should have 5 solid paragraphs, or about 2 and 2  ½ -3 pages double spaced.   If you are looking forRead MoreFinal Exam in English 42290 Words   |  10 PagesCONPEREY LEARNING CENTER Caticlan, Malay, Aklan FINAL EXAM in English 4 March 17, 2009 ____ Name: _________________________ Score: __________ I. A. Underline the verbs in each sentence. Write on the blanks whether it is in Past, Present or Future Tense. ___________ 1. Cristopher John will go away if we don’t mind him. ___________ 2. I passed the bar exam! ___________ 3. The timid girl silently answered the test. ___________ 4. Some students said that MathematicsRead MoreEssay 4 english Final961 Words   |  4 Pagesï » ¿Austin Chambers Mrs. Lux ENGL 1020-13 April 4, 2015 Follow the Leader The ideas of the many do not always correspond to the beliefs of the individual. 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The impact literature can bringRead MoreThe Process Of The Ucs Inform Development Processs939 Words   |  4 Pagesthe conference requirements) b. Draft 2 (modified version of Draft 1 based on author’s suggestions) c. Final draft (draft for Senior team’s approval) d. Submission draft (draft for author approval) 6. For developing a quality document, drafts 1 and 2 will be reviewed by a TCS subject matter expert. The Final and submission drafts will undergo an editorial review (to correct its grammar and English) and a quality check (to identify data and formatting errors, if any). 7. The PW needs to complete eachRead MoreFinal Draft for English Comp 21245 Words   |  5 Pages Lindsie S. Nicholson August 22, 2010 Unit 5 Individual Project ENG107-Shana Koh ABSTRACT Gun laws have changed over the past few years. There are many laws pertaining to the legal and illegal possession of a fire-arm. The gun laws are pretty strict. In most cities they are not being enforced and too many individuals are being murdered for no reason at all. This paper will explain the numerous laws and the reasons for those laws. Gun laws have become a popular topic in the news today. EverydayRead MoreThe Event That Changed My Life Essay537 Words   |  3 Pages nbsp; I knew I was gifted and capable of more, but after we moved from urban Oklahoma City to Tulsa before the fourth grade, my intelligence was meaningless. Suburban-school luxuries like computers, advanced math, and special ways to learn English flooded my brain. Homework was an afterthought. nbsp; Homework was not an afterthought to my fifth grade teacher, however. With her annoying, dogged persistency, Mrs. Thomas gave me zero slips whenever I forgot an assignment. She wasRead MoreGroupwork Reflection801 Words   |  4 Pages which mainly consists of group assignment and presentation. 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Outsourcing in Hospitality Industry-Free-Samples for Students

Question: Write a report on Advantages and Disadvantages of Outsourcing in Hospitality Industry. Answer: Introduction Outsourcing can be defined as the practice in which the company performs tasks or manufactures products for another organization. Such business practice is usually applied in an organization to reduce cost or improve efficiency. The hospitality industry requires expertise in different disciplines. The outsourcing strategy provides an opportunity to carry on tasks more efficiently and effectively. The organizations may choose outsourcing strategy for lower operations and labour costs. The hotels usually outsource revenue collection, IT and other such services that are back office. However, in the new models adopted by hotels, they are also outsourcing catering to the external suppliers. This strategy places goodwill in the hands of third parties. It is crucial to monitor the extent of nature of business risk while outsourcing as it helps improve the company focus. They have technology and staff who are hundred percent dedicated to one type of work only and do that day in and day out. Outsourcing helps share the risks with a partner company. Outsourcing allows organizations to focus on their core business and can create a competitive advantage by reducing operational costs. One of the significant disadvantages of the hospitality industry is that the organization loses control. Usually, when the organizations have in-house services, there is full control over the quality of services. The guests visit the hotel to enjoy the experience for which the staffs need to be well-trained. Due to outsourcing, the hotels have absolutely no control over the employees. Advantages of Outsourcing in Hospitality Industry Outsourcing is the process or exercise of getting a specific done from outside the company. It is usually done to reduce fixed costs, time being invested and other resources of the company and to let experts take care of the task (Dolgui Proth, 2013). Hospitality itself comprises of basic sectors such as tourism, cruise, hotels, malls etc. Further, in each of the sectors or businesses there are variety of services which are provided to their customers. Being hospitality, the companies have to make sure that each service provided by them is of the highest possible quality which shall match with the standards set by each company to be delivered to their customers. As it is, there are a variety of fixed costs that every business in hospitality business has to incur such as capital expenses of setting the business which is usually very high, the rent to be paid, the salaries of the staff, and the various specialists they need to hire for specialized jobs such as cooking, cleaning, secur ity, management, etc (Espino-Rodrguez Lai, 2014). Also it is very difficult for a business to have all the experts on its board of management. Thus it becomes essential for the business in hospitality industry to outsource some of the jobs which require high level of specialization and may not be of recurring nature (Schniederjans, Schniederjans Schniederjans, 2015). By outsourcing, hotels and other hospitality businesses can save a huge amount. By outsourcing a business shifts his job to another. Thus any investment relating to that job shall be done by the company the work has been outsourced to. This saves the fixed costs, operational cost and also salaries to be paid to get that job done. All the expenses are born by the other company. The cost which has been saved at one particular service can be invested in other crucial areas as well. For instance, a hotel wants to start a laundry facility in its premises, it can easily outsource this job to some company specializing in this job. The laundry company would already have the set up installed to carry out this job and thus the only cost the hotel would have to bare is of getting the job done (Hiamey Amenumey, 2013). Outsourcing would also help maintain the competitive advantage over the competitors. This is also true for small businesses that do not have much budget and in-house skill and technology to provide latest services. By outsourcing tasks which the company cannot invest on, the company can still expand its operations and facilities by paying regular prices. The money saved here can then go on further expansion. This will also ensure that the company is able to maintain a competitive edge over others in the same level of business (Lahiri, 2015). For instance, many small hotels outsource their kitchen services to caterers specializing in this job. This gives the caterer more business and the hotel can offer its customers good food and beverages. By outsourcing to specialty businesses, the company can deliver better quality of products and services to its customers. These businesses specialize in the work or job they offer to do for the companies. They have technology and staff who are hundred percent dedicated to one type of work only and do that day in and day out. Thus it gives them specialization in a particular task. It is thus beneficial for the companies to get their job done by such expert and excel in the quality of services provided to their customers. Many hotels have spas run by specialist in their own premises. These spas provide world class facilities and services to the customers and the hotel gets the appreciation for the service provided by the company to which the work is being outsourced to (Leeman Reynolds, 2012). Outsourcing can also help increase the overall efficiency of the company. It is difficult for any company to do all the things by itself. When a company outsources, it reduces some of its work load and transfers it to some other company. With the reduced workload and existing work force, the company can do the limited work with greater efficiency. When the responsibility is well distributed and everybody is doing what they do better, the chances of getting better results are increased (Sukru Cetinkaya, Ergul Uysal, 2014). Every hospitality business requires a large number of mid-management and floor level employees. Thus, the salary being given to them is also huge. There are certain jobs for which the staff requirement is temporary or of occasional nature. For instance, during weddings and high-end conferences the hotel would require more security as well as service staff. Outsourcing the same would help the hotel with reducing cost and effort of hiring such temporary staff. Also it would be spared from keeping records, verifying the staffs identity and other such functions. The outsourcing firm would provide the hotel with trained and verified staff who would be working on the firms payroll (Taplin, 2012). When the hotel or cruise or any other such hospitality business has outsourced its functions and services, it get easier for them to plan expansion. They can start new projects easily with the help of outsourcing firms they are already in business with. It would help their business to branch out as well as to open new departments and services in the same premises. Like, outsourcing a particular cuisine, a hotel can provide specialized culinary experience to its customers and gain goodwill and publicity for the same (Yang, Wacker Sheu, 2012). It is also true that each organization has limited amount of funds and also limited managerial skills and time. So it is always essential to concentrate primarily on the core function of the business. Usually, getting that right takes up most of the time and efforts of the managers. By outsourcing, the management can put in their hundred percent efforts in taking care and improving the core function of the business (Boella Goss-Turner, 2013). Also in case, the service being outsourced to one of the outsourcing firms is not satisfactory, it is easy to terminate the contract with the outsourcing firm as per the terms set while signing one. The service can then be transferred to another outsourcing firm without much losses and difficulties (Butler Callahan, 2014). Further, when an organization invests in something, it also takes up certain risk involved with that investment. While certain risks are inevitable, outsourcing helps the business reduce their amount of risks. Nothing in the world is permanent. A business which is doing very good today may face certain setbacks tomorrow. If the business is carrying out all the services on its own, then it has invested a lot of money in form of fixed costs, operational costs, and the cost of maintenance and also on employee trainings. If due to some reason, a particular service or the entire business needs to be brought down, the losses faced by the organization would be very huge. However, if the services are outsourced to another firm, the organization can very easily withdraw the service contract after a period of time. Also if the entire company is to be brought down, the losses incurred would be lesser (Carnahan Somaya, 2013). Disadvantages of Outsourcing in Hospitality Industry In hospitality industry, guests enjoy the services provided by the hoteliers and other similar organizations. This is what differentiates the business from its competitors in hospitality industry. These services are created and delivered at the same time and place. Thus it becomes very difficult to separate the service provider from their services. In such scenario, it can become difficult for the management to let go the control on quality of the services to someone else. The companies need to be very cautious about the outsourcing company they select. The employees of these companies directly communicate and deal with the customers. The management would have no control over the outsourced employees (Zhang, Joglekar Verma, 2012). Every hospitality firm has their unique way of operating which differentiates them from their competitors. These are usually evolved as the result of better competitive strategy developed by the firm. The outsourcing company on the other hand may have different strategy which might be difficult to align with the firms strategy. To overcome this disadvantage, good communication between the two companies is very essential. With effective and continuous communication flow, the companies can keep track of their improved alignment. Miscommunication can prove to be a major setback to both of the firms. For instance, if a hotel has its values and vision based on that of the country it has started in, its operations would also be influenced by the same. If this hotel outsource to a company which belongs to a country having opposite values and follows the same, it might lead to clashes in the way the two companies operate. In such a case proper communication may help in bringing the two on sa me platform and align each others way of working in order to work together effectively (Gustavo, 2013). When a company outsources its important management functions to some other company, there is always certain degree of scepticism with regard to its security. While outsourcing important functions such as recruitment or hotel security, the company needs to provide the outsourcing company with certain data of the company so that the function can be performed effectively. In such cases, if the outsourcing firm indulges in fraudulent activities and leak the confidential data to the rival companies, it can prove to be very harmful for the company. For instance, if a shopping complex outsources the accounting function to some other firm and that firm leaks the important information regarding pricing, leasing policies etc to the competitor, the competitor would adopt better policies and would succeed in attracting all successful brands which would improve its business (Tjader et al, 2014). Usually while outsourcing, the companies keep in mind the quality of the service that would be delivered to the customers by the outsourcing company. However, there is a risk of degradation of quality which would be out of the hospitality companys control. If the service level of the outsourcing firm does not match that of the hospitality firm at any given point, it would lead to loss of business and might lead to permanent damage to the goodwill of the firm with respect to the particular service. in such industries, word of mouth is a great factor influencing the business of the firm. One bad experience can lead to loss of many existing and potential customers. Similarly another issue with outsourcing is making sure the service is delivered on time, to the customer and to the organization both. In case the outsourcing firm does not value timely and accurate deliveries and is very casual in its approach towards the job, it becomes problematic situation for the company to ensure that the service quality is maintained at all the times. For instance, if a cruise outsources its buying function to some other company, and the products are not delivered on time, it can lead to delay in starting the sail and the guests would become irritated waiting because of such an unprofessional reason and attitude. However, the cruise would get the bad name and not the outsourcing firm (Kandampully, Mok Sparks, 2013). One cannot always trust the people one has not employed. When a company employees people, they undergo certain identity verifications. These people are also trained by the company and thus can be trusted more than a new joiner or some other person. When a function is outsourced to some other company, usually the staff of that company shall work in the hospitality company. This sometimes leads to threat of security. It is difficult to trust people especially in case of luxury setups, where each merchandise and guest holds a huge value. For instance, A grand wedding is being organized at a cruise and the waiters have been outsourced from some other company. In such event, if any waiter indulges in theft then the companys name would be at stake. An outsourcing company is usually dealing with at least a few more companies. If the outsourcing company fails to provide a dedicated team of management and workers to the hospitality company, it can lead to generalization and confusion amongst the employees. Lack of complete focus towards the hospitality company would lead to lower standards of service being delivered and cause losses to the company. A change in outsourcing firm would lead to a change in the hospitality firm as well. If there is any kind of change, especially at the managerial level in the outsourcing firm, the outsourced company might have very difficult time managing with those changes. With the change in companys management, the rule and regulations of the company can also change. There can also be a situation of conflict between the management of the two firms. This might lead to dissolving the existing contract between the two. In such case, finding new outsourcing firm or finding people in the company to perform that function might lead to increase in cost and consume lots of time (Belcourt, 2013). With the change in time, the market trends also change. This shall lead to change in demand patterns of the customers as well. Changes are inevitable in any industry. Hospitality industry is also changing rapidly. Thus if a company has signed a contract with outsourcing company then the contract needs to have certain level of flexibility to accommodate certain changes according to the market requirement. Rigid contracts can prove to be a bad decision for the outsourced firm. To overcome this, the outsourced firm needs to take care of this aspect of contract before signing it. In certain cases, there can also be some hidden costs in the contract. Usually, outsourcing is a cost effective exercise. But in such case, it can prove to be a costly affair for the company. In worst possible scenarios, the outsourcing company can go out of business. This can happen due to variety of reasons. The competition has increased many folds in recent times. The company can go bankrupt due to fraudulent activities or insufficient business. The hospitality company might have to suffer loss because of such bankruptcy of outsourcing firm. In such case, the hospitality firm would have to look for a new company which would again lead to the increase in costs and loss of clientele for the time it does not provide the particular service. Conclusion Conclusively, the hotels are implementing outsourcing strategies. The outsourcing strategy provides an opportunity to carry on tasks more efficiently and effectively. Outsourcing helps share the risks with a partner company. Outsourcing allows organizations to focus on their core business and can create a competitive advantage by reducing operational costs. Hospitality itself comprises of basic sectors such as tourism, cruise, hotels, malls etc. As it is, there are a variety of fixed costs that every business in hospitality business has to incur such as capital expenses of setting the business which is usually very high, the rent to be paid, the salaries of the staff, and the various specialists they need to hire for specialized jobs such as cooking, cleaning, security, management, etc. All the expenses are born by the other company. The cost which has been saved at one particular service can be invested in other crucial areas as well. For instance, a hotel wants to start a laundry f acility in its premises, it can easily outsource this job to some company specializing in this job. By outsourcing tasks which the company cannot invest on, the company can still expand its operations and facilities by paying regular prices. The money saved here can then go on further expansion. References Belcourt, M. (2013). Outsourcing The benefits and the risks. Human Resource Management Review, 16(2), 269-279. https://dx.doi.org/10.1016/j.hrmr.2006.03.011 Boella, M., Goss-Turner, S. (2013). Human resource management in the hospitality industry (9th ed.). London: Routledge. Butler, M., Callahan, C. (2014). Human resource outsourcing: Market and operating performance effects of administrative HR functions. Journal Of Business Research, 67(2), 218-224. https://dx.doi.org/10.1016/j.jbusres.2012.09.026 Carnahan, S., Somaya, D. (2013). Alumni Effects and Relational Advantage: The Impact on Outsourcing When a Buyer Hires Employees from a Supplier's Competitors. Academy Of Management Journal, 56(6), 1578-1600. https://dx.doi.org/10.5465/amj.2011.0089 Dolgui, A., Proth, J. (2013). Outsourcing: definitions and analysis. International Journal Of Production Research, 51(23-24), 6769-6777. https://dx.doi.org/10.1080/00207543.2013.855338 Espino-Rodrguez, T., Lai, P. (2014). Activity outsourcing and competitive strategy in the hotel industry. The moderator role of asset specificity. International Journal Of Hospitality Management, 42, 9-19. https://dx.doi.org/10.1016/j.ijhm.2014.06.005 Gustavo, N. (2013). Marketing Management Trends in Tourism and Hospitality Industry: Facing the 21st Century Environment. International Journal Of Marketing Studies, 5(3). https://dx.doi.org/10.5539/ijms.v5n3p13 Hiamey, S., Amenumey, E. (2013). Exploring service outsourcing in 35 Star hotels in the Accra Metropolis of Ghana. Tourism Management Perspectives, 8, 9-17. https://dx.doi.org/10.1016/j.tmp.2013.05.004 Kandampully, J., Mok, C., Sparks, B. (2013). Service quality management in hospitality, tourism, and leisure. Lahiri, S. (2015). Does Outsourcing Really Improve Firm Performance? Empirical Evidence and Research Agenda. International Journal Of Management Reviews, 18(4), 464-497. https://dx.doi.org/10.1111/ijmr.12075 Leeman, D., Reynolds, D. (2012). Trust and outsourcing: Do perceptions of trust influence the retention of outsourcing providers in the hospitality industry?. International Journal Of Hospitality Management, 31(2), 601-608. https://dx.doi.org/10.1016/j.ijhm.2011.08.006 Schniederjans, M., Schniederjans, A., Schniederjans, D. (2015). Outsourcing and insourcing in an international context. London: Routledge. Sukru Cetinkaya, A., Ergul, M., Uysal, M. (2014). Quality of relationship on information technology outsourcing for organizational success in hospitality industry. Journal Of Hospitality And Tourism Technology, 5(3), 229-244. https://dx.doi.org/10.1108/jhtt-07-2014-0027 Taplin, R. (2012). Outsourcing and human resource management. London: Routledge. Tjader, Y., May, J., Shang, J., Vargas, L., Gao, N. (2014). Firm-level outsourcing decision making: A balanced scorecard-based analytic network process model. International Journal Of Production Economics, 147, 614-623. https://dx.doi.org/10.1016/j.ijpe.2013.04.017 Yang, C., Wacker, J., Sheu, C. (2012). What makes outsourcing effective? A transaction-cost economics analysis. International Journal Of Production Research, 50(16), 4462-4476. https://dx.doi.org/10.1080/00207543.2011.600345 Zhang, J., Joglekar, N., Verma, R. (2012). Pushing the frontier of sustainable service operations management. Journal Of Service Management, 23(3), 377-399. https://dx.doi.org/10.1108/09564231211248462